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NHSGGC Launches User Guide to NHS Services in VoL Catchment

November 02, 2010 11:39 AM

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Homes throughout the Vale of Leven catchment area will soon be receiving a special NHS information guide through their door.

NHSGGC has produced a handy guide for local residents to let them know how to use the range of new and reintroduced services at the hospital and other NHS services available to them in the area when they are ill or injured.

Robert Calderwood, NHSGGC Chief Executive, said: “After a decade of uncertainty new arrangements have now been put in place to ensure that the Vale of Leven Hospital has a sustainable and vital future.

“Some local people may not notice any changes as many of the hospital’s services remain unchanged.

“For others, a range of new and reintroduced hospital services will mean the convenience of attending your local hospital instead of travelling to Paisley or Glasgow for treatment.”

The biggest change to existing services involves the care provided to patients whose condition is not serious enough to require a trip to A&E but sufficiently urgent that they cannot wait for a routine hospital appointment.

Some people who would have previously been treated at the Vale will now be taken direct to the RAH in Paisley. This includes people who have had a suspected stroke, drug overdose and gastro-intestinal bleeding. These are people who are at most risk of becoming more ill and may at any time need access to specialist hospital services.

Entitled “When you’re ill, know who to turn to” the guide covers a wide range of local health care topics including A&E, unscheduled medical care, out-of-hours services, the hospital’s minor injuries unit and transport arrangements through to local pharmacy, dental, GP and optometry services.

Mr Calderwood, added: “There is a very comprehensive range of local NHS services both at the hospital and throughout the catchment area and the guide had been produced so that people can choose the right medical assistance when they need it.”

The guide will be distributed door-to-door as well as throughout local heath centres and other NHS linked facilities.

You can also log on to /patients-and-visitors/hospitals/vision-for-the-vale-of-leven/when-youre-ill/  to download a copy.


For further information either telephone 0141 201 4429 or email .

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Last Updated: 06 February 2015