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May 27, 2005 3:52 PM


GP practices in Greater Glasgow are amongst the best in Scotland according to the results of a new national assessment of service quality.

The Quality and Outcomes Framework (QOF), which is part of the new GMS contract, measures the performance of individual GP practices against a range of quality criteria in a number of key areas. These include clinical services (for illnesses such as coronary heart disease, high blood pressure, stroke, diabetes, asthma, mental health and epilepsy), organisational services (such as records management, education and training and patient communications), patient experience and additional services (such as cervical screening, child immunisation, maternity services and contraception services).

Practices are awarded points according to how well they meet the set quality criteria. In Greater Glasgow the average number of points achieved by GP practices was 994 (94.7% of the total 1050 points available). This was above the national average for Scotland.

Dr Iain Wallace, NHS Greater Glasgow's Medical Director for Primary Care Services, said: "These results reflect the close partnership working between NHS Greater Glasgow, the Local Medical Committee and GPs over the last year to implement all aspects of the new GMS contract, including the new Quality and Outcomes Framework.

"It is good news for patients and reflects the work which has been undertaken over the last few years to further improve and develop primary care health services across Greater Glasgow, particularly in the treatment of chronic conditions such as coronary heart disease, stroke and diabetes."

He added: "The implementation of the Quality and Outcomes Framework required significant changes to existing IT and administration systems and Glasgow's performance is a tribute to the hard work of GPs, their practice teams and the staff within NHS Greater Glasgow who supported the implementation by providing advice and training. "

Dr Barbara West, Secretary of the Local Medical Committee in Greater Glasgow, said: "These results reflect the commitment of GPs and practice staff to further improve the level and range of local health services available across the city."

Background information

The QOF payment made to individual practices is based on a calculation which takes into account the total number of points achieved, the practice size (i.e. the number of patients registered) and the prevalence of disease within the practice population. As the practice size and demography of the local population varies from one GP practice to another it is not possible to compare practices solely on the basis of their QOF achievement.

This overall renumeration made to GP practices under the terms of the new GMS contract is made up of the following four areas:

  • Global sum (including additional services)
  • Payments for specific purposes
  • Enhanced Services
  • Quality and Outcomes Framework

Media Contact: Elsbeth Campbell 0141 305 0307

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Last Updated: 11 November 2021