Social Media

NHSGGC operates a number of social media accounts. NHSGGC reserves the right to delete posts or comments from its social media sites without prior warning. This will be done when NHSGGC believes the comment or post is in breach of the following terms of use:

• Contributions must be civil and tasteful. They must not be defamatory, libellous, in breach of the General Data Protection Regulations, contain obscenities or foul language.
• Contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing offence or trouble. Users who persistently post comments which are unrelated to the item being commented on may be blocked and their comments deleted.
• Advertising or promotional postings will not be accepted unless with the prior consent of NHSGGC.
• In line with NHS guidelines, no political campaigning or electioneering will be permitted.
• NHSGGC reserves the right to block users who are in breach of the terms of use above without prior notice.
• NHSGGC’s decision is final.
• Please note that NHSGGC does not endorse any private company or individual, and this remains the case even when NHSGGC is ‘friends’ with or ‘follows’ a profile or account on social media sites.

Policies, guides and toolkits

If you use Social Media to support professional practice there are policies, guides and a toolkit to help you:

NHSGGC Social Media Policies - essential

• NHSGGC Corporate Use 
• NHSGGC Personal Use 
• Guidance on Countering Abuse on Social Media 

Platform Help

• Twitter - basic help.
  Free, online training at business.twitter.com
• Facebook - basic help.
  Free, online training for business use at www.facebookblueprint.com

Other - recommended

• Social Media toolkit - NHS Employers (England and Wales) - this free resource gives you worksheets (2 hours) to help you:
  • Identify your drivers to use social media and your aim when using it
  • Align your social media objectives to your organisation’s objectives
  • Map your online stakeholders
  • Resources and possible reward
  • What is your content and where is it going to come from?
  • Evaluating your work
• Answering people on social media - an easy, printable chart from Helen Reynolds and the Comms Creatives. 
• Healthcare Improvement Scotland - an example of clear social media intent