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FAQs

 


 

What Does The Wheelchair and Seating Service Do?

The Wheelchair and Seating Service provides wheelchairs to anyone who has a long-term disability that affects their mobility.

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Who are WestMARC?

WestMARC is an NHS department within NHS Greater Glasgow and Clyde that provides wheelchair services and other rehabilitation technology services such as prosthetics, Environmental Controls and gait analysis, to people in the following Health Boards:

  • Greater Glasgow and Clyde
  • Ayrshire and Arran
  • Dumfries and Galloway
  • Highland (Argyll & Bute only)
  • Lanarkshire
  • Forth Valley

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Who Can Get A Wheelchair?

The NHS will provide a free wheelchair to anyone who has a long term disability that affects their ability to walk.

  • Wheelchairs are prescribed items
  • There are NHS guidelines, which clearly tell you about who meets the “eligibility criteria”, this may affect the type of wheelchair you receive
  • You can request the criteria from WestMARC. Copies are available from the resources section or you can access it from  RETIS web site www.retis.scot.nhs.uk

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How Do I Get A Wheelchair?

The first thing to do is to discuss it with your General Practitioner (your GP) who may refer you directly to WestMARC or to the District Nurse, Physiotherapist or Occupational Therapist to help fill in the referral form.

After the referral form is completed it will be sent to the Wheelchair Service at WestMARC.

WestMARC may need to take some measurements, in order to fill in the referral form and discuss with you how you think you might use the wheelchair.

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What happens next?

Your referral form will be read by an Occupational Therapist, Physiotherapist or a Clinical Engineer who will make an assessment of the type of wheelchair that you require to meet your individual needs.

If it is to be a standard wheelchair, the staff will contact you to arrange for it to be delivered to you. If not, they will get in touch with you to arrange to see you either at WestMARC, a local clinic, or at home to decide which is the best type of wheelchair that meets your needs.

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What Type of Wheelchairs are Available?

There are many different types and sizes of wheelchairs available. Wheelchairs are either manually propelled or electrically powered.

  • Manual wheelchairs are ones that require the occupant to either self push (known as self-propelled wheelchairs) or be pushed by an attendant (known as attendant-propelled wheelchairs).
  • Powered wheelchairs come in two types:
    • Indoor use only or
    • Indoor/outdoor wheelchairs. If they are indoor/outdoor wheelchairs, they are capable of travelling up to twenty kilometres

Powered wheelchairs run on rechargeable batteries and this does add to the weight of the chair.

All above chairs can be individualised or specialist seating systems can be used with any of these wheelchairs to give extra comfort or extra support for good positioning.

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Maintenance and Repairs

All wheelchairs supplied by WestMARC remain the property of the NHS and will be maintained by WestMARC.

If there is a problem with the wheelchair then a repair can be arranged at a location convenient to you by phoning WestMARC on 0844 8113001.  For more information on repairs, click here.

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What If I Only Need A Wheelchair For A Short Time?

If you need a wheelchair for only a short time, then a standard wheelchair will normally be fine. For example

  • if you are recovering from an illness or
  • have had a broken bone(s)

There is a different system for short-term loans and you should check with the hospital where you have been treated to see if a wheelchair can be borrowed from them. Alternatively there are a number of organisations that can arrange short term loans. You can get further information by phoning WestMARC on 0844 8113001.

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More information

For more information please contact:

WestMARC
Queen Elizabeth University Hospital
1345 Govan Road
G51 4TF
Tel: 0844 8113001
Email: [email protected]
Website: www.nhsggc.org.uk/westmarc

To find out about getting involved in shaping the Wheelchair and Seating Service, or to give us your views, contact:

User Involvement on 0141 201 2620

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