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Frequently Asked Questions

Frequently Asked Questions after being referred to the Trauma and Homelessness Team

Is my treatment confidential?

Details of your difficulties and your discussions with our staff are confidential within the team unless they have concerns about your own safety, or the safety of another person. Your staff member will also share relevant information with your G.P. and seek your permission to liaise with other workers involved in your care.

How can the team help me?

It has been shown that it can be helpful for people to talk to a trained mental health professional about events in their life that they have found difficult. Meeting regularly with a trained therapist may help reduce the distress you are experiencing and support you to develop better ways of coping with painful experiences. It also provides a safe opportunity to make sense of what has happened to you and allow you to understand how it may be affecting your life now.

Who might I see?

The Trauma and Homelessness Team is a mental health team made up of different professionals who offer a range of different assessment and treatment options for complex trauma. Within mental health, there are a range of people with different skills who can help you overcome the difficulties you are currently experiencing. Within our team, we have Clinical Psychologists, a Mental Health Practitioner and an Art Psychotherapist. The team would decide who would be best to help you.

Our Team Secretary answers the telephone, takes messages if a staff member is out of the office, types letters and keeps all of our paperwork up to date. She is who you will most likely speak to first if/when you phone our team.

Clinical Psychologists are trained to help people to understand and cope with difficult emotions, thoughts and behaviours. They talk with people about their lives and help them find a way to move forward with their difficulties. Clinical Psychologists do not prescribe medication but they focus on helping people look at the reasons behind the way they are feeling. The Clinical Psychologists in this team have particular knowledge and experience of working with difficulties relating to complex trauma.

The Mental Health Practitioner has a background in nursing, and is trained to help people understand and deal with their mental health. She will work with individuals to help them see the links between their thoughts, feelings and behaviour and explore ways to make helpful changes.

The team’s Art Psychotherapist offers the opportunity to express and explore difficult feelings through the use of art materials and art making. Art psychotherapy can be particularly helpful to people who find it hard to express their thoughts and feelings in words or for those who find relationships difficult.