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Information for Young People

Liaison Team – Information for Young People

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What happens at the Liaison Team? We listen to you and talk with your family about the problem. Whatever you say to the Liaison Team is private. We do not gossip about things you say. We do not talk to anyone outside the team without checking with you first, unless we are very worried that somebody might come to harm if we don’t. We keep our own files and give children, young people and families as much privacy as possible.

What is the Paediatric Liaison Team?

The Liaison Team works together to help children and young people who come to the Royal Hospital for Sick Children. We are skilled in helping with problems to do with feelings, thinking and communication. When people are ill it is important to think about the whole picture and not just the physical illness. We have been asked to meet with you and your family to see if we can be of any help.

Who goes to the Paediatric Liaison Team?

Lots of people! All families find it hard to cope with problems sometimes. When a person has a problem with their body it can be especially difficult. When problems are causing upset or worry in the family it can help to talk about them.  

Families who want to sort out problems come to the Liaison Team:   

“I came here because I was ill and my doctor thought that the Liaison Team could help”

“I came here to talk about things I was scared about”

“I had some worries that seemed to be too difficult to cope with”

“My problem is that I am not allowed certain food and my diet is hard to stick to”

What happens at the Paediatric Liaison Team?

We listen to you and talk with your family about the problem. Whatever you say to the Liaison Team is private. We do not gossip about things you say. We do not talk to anyone outside the team without checking with you first, unless we are very worried that somebody might come to harm if we don’t. We keep our own files and give children, young people and families as much privacy as possible.

Things that people have said about coming to the Liaison Team:

“Am I going to get into trouble?”

We are here to help you and your family and not to give you a row. Everyone is important and everyone is listened to.  

“I was afraid people would think I am mad”

Although some people who come to our team have mental illness this is very unusual. Most of the people we see just need help with problems that they cannot sort out themselves. We know it can be hard to talk about worries and respect your courage in talking with us.  

“I realised that I could tell someone about my worries”

“I wish someone had told me that there is nothing to be worried about”

“The Liaison Team listened to me without judging me”

“I developed a more positive approach to my thinking”

“I worked through one problem at a time”

Where will I see the Liaison Team?

• If you are a patient in the hospital, we will come to your ward and see you there.

• If you are at home, we will see you in one of our rooms in the Royal Hospital for Sick Children. We will tell you in your appointment letter where you will need to come to see us.

*Sometimes we will visit your school to see if we can help there. We would check this out with you first.