What we offer
We offer a a safe friendly space where you will be welcome to come and talk about anything you may need a bit of help with. You can also get a range of services including free condoms, contraception or emergency contraception, testing and treatment for sexually transmitted infections (STI's), HIV and Hepatitis. Women can get smear tests and pregnancy tests.
How will I be treated
This service treats all people with respect and dignity. When people become homeless they feel like they've become invisible. Homeless people have reported poor treatment from various health services. All staff will treat you respectfully, as an individual, based on your needs.
The service is completely confidential. Anything you tell the team will stay with the team and not be shared with anyone else without your permission, unless you are at risk of serious harm. Anthing you share will in no way affect decisions relating to benefits, housing or other job or education applications. The team is here to listen, not to tell.
Some homeless people are lesbian, gay bisexual or transgender, and may have become homeless because of the reactions of other people in their lives. If you are lesbian, gay, bisexual or transgender, negative reactions can make you anxious about using services and being honest about who you are. This is a place where you will be treated with respect and made welcome whatever your sexual orientation or gender identity. The team does not tolerate any form of discrimination in this service.