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Suggestion and complaints

We are constantly striving to improve the quality of our service to you and value your opinions about how we could do that. Your comments and suggestions can be delivered in one of several ways:

  • While you are at the clinic itself, ask to speak to Senior Charge Nurse Traynor, Doctor Lyall, Dr Vani or Professor Nelson.
  • Write to the above at the Assisted Conception Service, Ground Floor, Queen Elizabeth Building, Glasgow Royal Infirmary, Alexandra Parade Glasgow G31 2ER
  • While you are at the clinic, ask for a suggestion sheet, fill it in and put it into the suggestions box located in the waiting room.

We also want to hear of any comments, suggestions or complaints you may have. Please speak or write to Senior Charge Nurse Traynor, Doctor Lyall, Dr Vani or Professor Nelson.

If there is an aspect of your hospital care that you wish to comment on, you should write to:

Complaints Manager
Glasgow Royal Infirmary
Walton Annexe - 4th Floor
84 Castle Street
Glasgow G4 0SF