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Legal Information

NHS Greater Glasgow and Clyde processes personal data for the purposes of aiding its work to improve the health and well-being of Greater Glasgow and Clyde and its people.


A user does not have to register to use NHS Greater Glasgow and Clyde website, but a user must register if they wish to receive news, information and updates via email.

The registration information we require to allow a user to register is the full name and email address of the user if they wish to receive email updates.

This information is stored securely on our database until such time as a user chooses to unsubscribe from receiving updates. Users who no longer wish to receive our newsletters and other updates may opt-out of receiving these communications by clicking unsubscribe option on any email communication received or the user may contact us to opt-out.


Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.


This Website contains links to other sites. Please be aware that we, NHS Greater Glasgow and Clyde, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.


From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as postal code). Contact information will not be shared with any third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as postal code, phone, email or postal address), we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done via our feedback form.

Under the Data Protection Act, individuals registering for news and information from NHS Greater Glasgow and Clyde have the right make a subject access request for their personal data processed by NHS Greater Glasgow and Clyde for those purposes.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by posting a notice on our Web site for 30 days.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us via our Feedback Form which you'll find under our Contact Us micro site, or use one of the other methods also detailed there.



Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998.

Cookies and Website Traffic Analysis

NHS Greater Glasgow and Clyde website uses third-party cookies to measure use of the website including number of visitors, and how frequently pages are viewed. This helps to determine what is popular and can influence future content and development. The information collected by NHS Greater Glasgow and Clyde will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

Log files

Log files stored on the NHSGGC web server allow the recording and analysis of users' use of the website. Log files do not contain any personal information.

Collection and Use of Personal Information

Information Collection

NHS Greater Glasgow and Clyde is the sole owner of the information collected on

NHS Greater Glasgow and Clyde seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute medical, legal or professional advice and NHS Greater Glasgow and Clyde cannot accept any liability for actions arising from its use. NHS Greater Glasgow and Clyde cannot be held responsible for the contents of any pages referenced by an external link.


The information and publications on NHS Greater Glasgow and Clyde's website are subject to Crown Copyright. Material may be reproduced without formal permission or charge for personal or in-house use only. For other use or if in doubt, please contact the Press Office, Greater Glasgow & Clyde NHS Board, J B Russell House, Gartnavel Royal Hospital, 1055 Great Western Road, Glasgow, G12 OXH