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Survey will help us tackle stress at work

Almost 10,000 staff have been supported to complete a stress survey to help identify and minimise the risks of harm from stress.

The risk assessment process, developed by the Health and Safety Executive, uses simple surveys to understand how staff feel about the demands on them, their ability to cope with these demands, the extent to which they are fulfilled by work, the control they have over work and the support they receive from their manager and colleagues.

The findings from the anonymised, confidential questionnaires are then shared within the team so that they can work together to identify and agree potential solutions.

The Occupational Health Service plays a key role in supporting teams going through the audit.

Head of service Rona Wall explained: “The risk assessment is designed to involve all staff within a clinical area or a department to determine contributory factors that could be increasing numbers of staff feeling stressed at work.

“A manager may choose to do this if there is a higher number of staff advising their manager that they are feeling stressed.

“It can also be used following the iMatter team results, where further information may be sought to identify support for staff. If a manager wishes to do this survey, they should discuss this with their local HR lead and training will be put in place.

“The training will be provided by Occupational Health, with support from Health and Safety, and this will also include guidance for managers of the signs that they should look out for within their teams to recognise those who may be feeling stressed.

“The questionnaire is given to all staff to complete in the form of an electronic survey tool. It’s really simple and only takes 10 minutes to complete.”

All departments are recommended to carry out a risk assessment every three years or more frequently if there are indications of a deteriorating situation.

More information on the HSE risk assessment process is available in the Stress in the Workplace Policy: www.nhsggc.org.uk/stressintheworkplace