Team Brief is the monthly communication to all staff from the Chief Executive which is cascaded throughout the organisation to give local managers the opportunity to add to the core corporate messages and localise them. A feedback facility ensures that Team Brief addresses the issues raised by staff.
A full archive of Team Brief is available on StaffNet (you must be on the NHS network to access).
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Team Brief - October 2016
Unscheduled care programme
Our unscheduled care performance is closely scrutinised both at our regular Board meetings and in the media. Our Board is fully aware of the tremendous efforts that staff on the frontline make day in, day out to assess, diagnose and admit or discharge patients quickly.
In recent months, we have seen significant improvements in our four-hour performance.
However in spite of these efforts – both at the front door and further downstream in our wards – we have continued to experience fluctuations in performance.
The Chairman and I have therefore established a major programme of work to carry out a ‘root and branch’ review of unscheduled care within NHSGGC.
We have asked deputy medical director, Dr David Stewart, to lead this work.
He is linking in with the directorate teams and local clinicians to indentify practical, well planned projects that will tackle bottlenecks and deliver improvements, where appropriate building on work already underway at each of the main acute sites.
I am pleased that this work is already bearing fruit and delivering improvements. We are working effectively with GPs and the Scottish Ambulance service to adopt a ‘planned’ approach to unscheduled care so that we can predict as much as possible the daily demands on our departments.
The programme is also making improvements in the flow of patients through the hospital including better use of technology, such as the introduction of TrakCare into our assessment units, and an increasing number of discharges before noon which frees up beds for new admissions.
The whole hospital contributes to our performance at the front door and it is important that colleagues are fully informed about the work being taken forward by Dr Stewart and his team.
I would therefore urge you to visit the web pages that have been set up to keep colleagues informed about progress with the programme and the various projects being taken forward at hospital and board level.
For more details go to: www.nhsggc.org.uk/unscheduledcarereview
Nursing vision 2030
In recent conversation with Nurse Director, Dr Margaret Maguire, I have been discussing the Scottish Government’s Nursing Vision 2030. Given the importance of our nursing workforce, we are eager that our staff contribute their thoughts to this national process which aims to develop a vision for the role of nursing in 2030.
The vision will be informed by a large scale engagement with NHS Scotland’s nursing workforce, with students and with other stakeholders. Local engagement conversations will be arranged within the board over the next couple of months and these will be publicised through nursing structures.
The Scottish Government will publish their vision in summer 2017.
Assaults against staff
The latest report on the verbal and physical assaults on colleagues in NHSGGC makes for sobering reading.
Whilst the number of incidents reported has dropped since last year, it is appalling that there were more than 3600 incidents recorded on Datix last year.
We all are entitled to work free of threats, assaults and intimidation.
We take any act of physical or verbal abuse very seriously within the organisation and are committed to reducing and deterring such incidents as well as ensuring staff are trained to deal with situations when they do arise.
If staff are assaulted or abused while at work, whether in our hospitals or in the community, you will be fully supported and encouraged to pursue your abusers through the criminal justice system.
This includes any instances of hate crime, which is any criminal offence motivated by prejudice against someone due to their race, religion, sexual orientation, disability or transgender identity.
Hate Crime week takes place between 8-15 October and as part of the week, a new Hate Crime e-learning module is being launched and training sessions organised. I would urge colleagues to take part in the training.
On a happier note, I wish to congratulate all colleagues who have been shortlisted for the 2016 Chairman’s awards. The shortlisted nominees were announced last week on our new NHSGGC facebook page and they all represent the very best of the NHS. I wish each and everyone of the teams and individual members of staff good luck for the awards which will be announced on 7 November.
This week we shall also learn if any of our teams have been shortlisted for the Scottish Health Awards. NHS Greater Glasgow and Clyde is usually well represented at these prestigious national awards and I hope that this year will be no different.
On a final note, I wish to mention a special achievement announced last week when one of our health improvement colleagues, Lesley Nish, was awarded the RoSPA Archangel award for child safety. This is the first time that someone from NHS Scotland has been recognised for this award and is testament to the excellent work that Lesley has been leading in this important area of health improvement.
Further communication on specific workstreams will follow.
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