BY JOHN BROWN, CHAIRMAN
LAST month started with a return visit to the Immediate Assessment Unit (IAU) at the Queen Elizabeth University Hospital (QEUH).
I was pleased to hear of the steps being taken to make better use of the space available to staff and patients.
These changes, along with the introduction of more appropriate IT support, should help our clinicians respond to the high number of patients that are referred to the IAU.
Following my visit, I met with Dr David Stewart, who is leading the work on improving our response to the demand for unscheduled care across Greater Glasgow and Clyde.
This end-to-end review of unscheduled care aims to improve the flow of patients through the hospital and reduce the pressure on staff before the increase in demand that arrives with the onset of winter.
I next visited the Queen Elizabeth National Spinal Injuries Unit. The staff there are responsible for the management of patients who have suffered traumatic injury to the spinal cord.
They provide life-time care to patients to maximise function and prevent the complications of paralysis. I was very impressed by the work of the Spinal Injuries Unit and the quality of multidisciplinary care and support that they give to patients. This service is not only provided at the unit, but is also delivered through outreach clinics throughout Scotland.
My next visit to the QEUH campus was as a guest at the official opening of the Teenage Cancer Trust Unit at the Royal Hospital for Children (RHC). This is a great addition to the facilities available to young adults who are receiving treatment for cancer at the RHC.
This unit is appreciated by both patients and staff and I was pleased to be able to personally thank David Hoare, the Teenage Cancer Trust chairman, for their support for the RHC and for the Beatson, where they have funded a similar unit for young adults.
I also had a very interesting meeting with the chairman of the NHS Credit Union, Ally McLaws, and its chief executive officer Robert Kelly.
This is an organisation that I would recommend to all our staff and if you haven’t already, I suggest you check them out on their website – www.nhscreditunion.com
Another way I find out more about who we are and what we do is by meeting groups of people who specialise in specific parts of our service. This month I met with the Allied Health Professions (AHPs) and Healthcare Scientists Committee, who gave me a fascinating insight into their work and the challenges they face.
The AHPs and healthcare scientists make a valuable and significant contribution to the work of the board and I welcomed their thoughts on how they might have a higher profile and do more to improve our service delivery.
>> I’d welcome any suggestions for other groups of staff or locations for me to visit; email: [email protected]
Pictured above: Chairman John Brown and staff from the Teenage Cancer Trust Unit with Roger Daltrey, long-term honorary patron of the Trust