This module provides a comprehensive overview of the new Duty of Candour legislation and a guide for implementation in Health & Social Care. There are case examples and descriptions of harm to help clarify when the procedure should be used. There is also information on how to apologise and why that is important.
Who should attend:
All staff who could be involved in the Duty of Candour procedure, in particular senior clinical staff and managers of clinical services.
There are no pre requisites but there is a GG&C Duty of Candour policy that explains local arrangements for implementation of the legislation.