This site uses cookies to store information on your computer. I'm fine with this Cookie information

Communication Skills - Intermediate

Course overview:

The training provides a structured evidence based approach to communication skills.  This interactive day is facilitated by experienced trainers in communication and will include a variety of teaching techniques for example, scenario based group work, DVD skills exercises and interactive discussion.  Participants are asked to bring examples of communication challenges, share their own experiences and explore the way the models and techniques used in the training will help improve practice. 

Learning outcomes:

By the end of the course delegates will have:

  • An awareness of the potential barriers to good communication
  • An understanding of how good facilitative communication skills achieve positive outcomes
  • Experience of using communication skills models to achieve effective person-centred conversations
  • An action plan that will enable them to transfer their learning into practice

Course provider:

Learning and Education Team

Who should attend:

All Registered Nurses, AHPs (experienced band 5 and above) and Doctors who are involved in complex/difficult/necessary conversations with patients and families.

Pre-requisites:

There are no prerequisites for this course.

Duration

1 Day

KSF Links:

  • C1 – Communication

  • C2 – Personal and People Development

  • C4 – Service Improvement

  • C5 – Quality

  • C6 – Equality and Diversity

  • G6 – People Management

Tutor Led Course

There are no tutor led dates available at present.

If you need any information on specific course content, please do not hesitate to contact Learning and Education on 0141 278 2700.

e-Learning

An e-Learning option is not available for this topic via LearnPro. 

Links with other courses

2 Day Advanced Communication Skills training, Duty of Candour training (classroom based and NES e-Learning module)