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HCSW Code of Conduct

As a healthcare support worker, you play a vital role in:

• helping the NHS deliver its services

• protecting patients and the public from harm and

• valuing all aspects of equality and diversity.

What you do has a big impact on the quality of healthcare for people who use the service.

This code of conduct is necessary because the work you do as a member of the healthcare team is very important.

The code is a list of statements that set the standard for how you should work on a day-to-day basis.

The code is here to help you, your employer and the patients and the public you work with. It is based on the basic principle of protecting the public, and mirrors what is required of all ‘regulated’ healthcare professionals you may work alongside.

Click here to access the full document