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Definition of a Health Care Support Worker

Are you a Health Care Support Worker (HCSW)

The term 'Healthcare Support Worker' or HCSW can be misleading as most people believe it to only apply to people who work within a clinical environment. The term HCSW covers a very wide range of roles, both clinical and non-clinical.Scroll to the bottom of the page to see a small sample of job titles that are included within the HCSW definition.  

What is "Statutory Regulation" and how does it apply to me?

Statutory regulation means professional registration with one of the recognised regulatory bodies within the National Health Service. If you role is not currently statutorily regulated by any of the professions below, then you will be defined as a Health Care Support Worker.

  • General Medical Council
  • Nursing and Midwifery Council
  • Health and Care Professions Council
  • General Dental Council
  • General Pharmaceutical Council,
  • General Optical Council,
  • General Osteopathic Council

OK, I dont belong to any of these groups- what do I need to do?

As a HCSW, you will need to complete the HCSW Workbook and also sign up to the HCSW Code of Conduct. The HCSW Workbook contains a series of questions which you must answer. These questions are based on a set of mandatory induction standards which have been set out by the Scottish Government. The HCSW Code of Conduct contains a set of behaviours, competencies which you should demonstrate on a day to day basis in your role. Both these elements need to be completed as part of your induction.

Where do I get the evidence to complete the HCSW Workbook?

If you are an existing employee and you have recently been successful in gaining another post in the NHS (e.g. promotion/ transfer), the evidence for completing the HCSW Workbook will come from your previous experience and any training that you have undertaken. There may be some questions in the HCSW Workbook that may require you to update your knowledge and you can do this by either completing the appropriate e-module/ training or by visiting Step 2 of the induction portal which will contain all the necessary resources/ policies which you need to be aware of. Step 2 of the portal is constantly updated to include up to date information on key changes in the organisation.

If you are a brand new employee (new to NHGG&C), your manager will have already received an email from us explaining the induction process. your manager will be responsible for taking you through all the steps of the induction process.  

Is there anyone excluded from the HCSW process?

The HCSW Workbook and Code of Conduct do not apply to registered healthcare professionals, unpaid volunteers, staff working under certain specific contractual arrangements or to staff who have a pay banding 8B or above.

For examples of Health Care Support Worker roles within GGC click here