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Staff Management - Online


Please note, this area is in development & new training dates will be added later.


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Course Title

Course overview Training Method Booking
Assertiveness This course is designed to help delegates to understand what assertiveness is, and when to use it.  Assertiveness can improve performance and help with the management of difficult people and situations. e-Learning link
British Sign Language - Booking an Interpreter 1,2,3,4 Describes why and how to book and use a BSL interpreter in a health setting E-learning link
Conflict Management In order to manage conflict you will need to learn about the causes of conflict and how you can minimise the effects or prevent conflict from occurring. It is also important to know what do if conflict does occur in order to support your team and deal with any adverse effects. e-Learning link
Giving and Receiving feedback This module will help you understand the value of giving feedback in the workplace, as well as knowing when and how to give it. It is also important that you are able to receive and deal with feedback in order to develop yourself and build constructive working relationships with your colleagues. e-Learning link
Human facors training  This hour course is for all staff .  To raise awareness of how human behaviour can be so influential in health care lecture link
Working with interpreters  Priority links 1,2,3,4  Describes how to use an interpreter in a health setting both BSL and spoken language.   E-module link


Provider - External  


Course Title Course overview
Training Method


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