This site uses cookies to store information on your computer. I'm fine with this Cookie information

Concerns & Complaints - Online

Please note, this area is in development & new training dates will be added later.

 

To search within this web page use 'Ctrl + F' then enter key words

 

NHSGGC

 

Course Title Course overview
Training Method
Booking
Assertiveness This course is designed to help delegates to understand what assertiveness is, and when to use it.  Assertiveness can improve performance and help with the management of difficult people and situations.
e-Learning
link
British Sign Language - Booking an Interpreter 1,2,3,4 Describes why and how to book and use a BSL interpreter in a health setting
E-learning
link
Caring Together: Carer Awareness Training - 1 2 4  This module offers you the opportunity to explore the principles and practices of the NHSGGC Carers Pathway, how carers are identified, provided with relevant information and signposted to support. 
emodule
Working with interpreters  Priority links 1,2,3,4  Describes how to use an interpreter in a health setting both BSL and spoken language.  
E-module
link

 

External Provider

 

Course Title Course overview
Training Method
Booking
       

 

Return to Communication Skills Framework Home