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How we can help

Our trained team have over 10 years experience in helping families and carers in children’s hospital services.

We benefit from working with a wide range of partners to provide a variety of services hosted within our premises. Our experienced team provide support, information & direct referrals to services that include:

  • Emergency Family Fund
  • Caring for relatives and friends
  • Money advice 
  • Anxiety, stress and depression
  • Health, lifestyle and well-being
  • Stopping smoking
  • Alcohol and drugs
  • Physical activity
  • Weight management
  • Pet fostering
  • Support groups and services
  • Complaints and concerns about the NHS

 What we do

The service aims to provide emotional and practical support, as well as information, to the families attending the Royal Hospital for Children.

Our trained team have over 10 years experience in helping families and carers in children’s hospital services.

  • Someone to listen to you in privacy
  • Information on local amenities and services
  • Accompany and assist parents/carers to hospital meetings
  • Access to the internet
  • Access to other services that can help you and your family
  • Any concerns you have about the NHS
  • Understanding health jargon
  • Getting the right information to you in the right format: leaflets/booklets, audio, electronic, other languages