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Inverclyde Pharmacy First Service

You can use the Inverclyde Pharmacy First Service if: you are registered with a GP surgery in Inverclyde Health an...

You can use the Inverclyde Pharmacy First Service if:

  • you are registered with a GP surgery in Inverclyde Health and Social Care Partnership
  • you attend a community pharmacy in Inverclyde
  • You can’t use the Inverclyde Pharmacy First Service if you live in a care home.

The Inverclyde Pharmacy First Service is available from all pharmacies in Inverclyde. You can choose which pharmac...

The Inverclyde Pharmacy First Service is available from all pharmacies in Inverclyde.

  • You can choose which pharmacy to register with.
  • You can register at any time – you don’t have to make an appointment.
  • When you register, your pharmacist will ask you for some information, including your name, CHI number, or date of birth and postcode.
  • They will also check whether you can use the Inverclyde Pharmacy First Service.
  • Your pharmacist will complete a form, which you must sign.
  • Your pharmacist will complete a separate form for each member of your family, including children under 16, or under 19 and in full-time education.
  • You can only register for the service with one pharmacy at a time. If you register with a different pharmacy, you will no longer be registered at the first pharmacy.

While you are registered for the service you can still make an appointment to see your doctor whenever you like.

Remember that even if you aren’t registered for this service, you can go to your pharmacist for advice or buy a medicine for a minor illness or complaint.

You will be able to get a consultation, advice or NHS treatment advice and free treatment (if you need it) from your ...

You will be able to get a consultation, advice or NHS treatment advice and free treatment (if you need it) from your pharmacist for minor illnesses and complaints. Some examples are:

  • acne
  • athlete’s foot
  • backache
  • cold sores
  • constipation
  • cough
  • diarrhoea
  • earache
  • eczema and allergies
  • emergency contraception
  • haemorrhoids (piles)
  • hay fever
  • head lice
  • headache
  • impetigo
  • indigestion
  • mouth ulcers
  • nasal congestion
  • pain
  • period pain
  • shingles
  • sore throat
  • threadworms
  • thrush
  • urine infections (women)
  • warts and verrucas

If you’re not sure about whether you have a condition that is eligible for the scheme, ask your pharmacist.

Your pharmacist, like your doctor, can only give out certain medicines and products. You may not get the medicine or product you would normally buy.

If your pharmacist feels it is better for you to see your GP, they may refer you directly or ask you to make an appointment with your GP.

Yes, you can go to any pharmacy to buy medicines or collect other prescriptions. However, you will need to go to the ...

Yes, you can go to any pharmacy to buy medicines or collect other prescriptions. However, you will need to go to the pharmacy you have registered with to use the service.

If you can, first talk to the pharmacist so they can try to sort out your complaint immediately. If you can’t do thi...

If you can, first talk to the pharmacist so they can try to sort out your complaint immediately.

If you can’t do this, or if you have already spoken to your pharmacist and are still unhappy, you can make a complaint. The leaflet Making a complaint about the NHS explains how to do this.

You can get this leaflet from most places where you get NHS care, or at www.nhsinform.scot

For more information about anything on these pages, contact: your local pharmacy your doctor or a member of NHS s...

For more information about anything on these pages, contact:

  • your local pharmacy
  • your doctor or a member of NHS staff involved in your care
  • the NHS Inform Helpline on 0800 22 44 88 (calls from a landline are free)
  • your local citizens advice bureau (find your nearest bureau on the internet at www.cas.org.uk or in your local phone book).