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Information for Visitors

We aim to balance the beneficial effects of our patients spending time with family, carers and friends with their need to rest and the need for our staff to manage clinical areas safely and effectively.

Visiting Times

We are standardising visiting times to offer flexibility to visitors. This is in response to a survey of patients, their relatives and staff.

From 22 July 2013 our flexible visiting arrangements in most hospital wards are between: -

1.30pm and 8.30pm Please note visitors do not need to stay for the full length of time.

Maternity and Children's wards will keep current visiting times for the time being.

Acute Medical and Surgical Receiving Units will not have open visiting arrangements. Families or friends might be present when a patient is admitted and at varying times across the day, maintaining contact at times of stress. If a patient’s condition is unstable or deteriorating families or friends will be supported to stay with them.

Within these areas visiting times will be: -

Between 7.00pm and 8.00pm Monday to Sunday 

Intensive Care Units and High Dependency Units will not have open visiting times either. These units advise visiting on an individual basis for their critically unwell patients. Please speak to staff about visiting arrangements in these areas.    

Full list of places where standard visiting times do not apply.

All visitors - if you need to travel far or make special arrangements to visit please confirm arrangements with the ward or hospital switchboard.

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Protected Meal Times

We try to make sure that patients are not disturbed while having their meals and ask visitors to avoid these times. Please contact the ward / unit to find out when these times are prior to visiting your relative / friend.

Infection Control

Infection control in hospitals is very important.  To help stop the spread of infection we ask all patients, visitors and staff entering or leaving the ward to use the hand hygiene gel.  Apply this by squirting a little gel onto the hands, massaging it in like hand cream and allowing it to dry naturally.  There are hand hygiene gel dispensers at the entrance and throughout the ward.

If you do not see any or are unsure please ask a member of staff.

Please do not sit on beds use the chairs provided.

Number of Visitors per Patient

We only allow two visitors per patient at a time.  If a patient has more than two visitors, we will ask them to wait outside the ward. Babies and children under 12 years should only be brought at the discretion of parents and Nursing Staff.  Please check with the ward beforehand.  If allowed, children must be with an adult and be supervised at all times. Please note that staff may ask visitors to wait outside during treatments or examinations. Visitors do not need to stay for the full length of visiting time.

Mobile Phones

Mobile phones can only be used in areas where it is safe to do so. These areas will have a sign to let you know that it is ok to use your mobile phone. You can also ask the ward staff where these are.  Please show some consideration to other patients when using your mobile phone. To protect all patients’ privacy, camera phones must not be used to take photographs in any part of the hospital.

Zero Tolerance Policy

NHS Greater Glasgow and Clyde has a zero tolerance policy regarding any kind of verbal or physical abuse. Staff may ask visitors to leave if their behaviour disrupts other patients or staff.

No Smoking

NHS Greater Glasgow and Clyde has a Smokefree Policy.  

This means no smoking in any NHS building, entrance, doorway, grounds or car park.  If you have any questions please ask a member of staff. This also includes the use of electronic cigarettes or the use of vaporisers.

Further Information

If you have any questions please ask a member of staff.

Visiting Times exceptions - These wards and hospitals do not have standardised visiting times.

On each hospital page, you'll see a tab called "Wards", click this to see a list of wards, then click on the name or number of the ward you wish to visit for details, including visiting times.) 

(You can check most of these. First find the hospital you want to visit using this link.  Then click on the hospital name.

Wards

  • Maternity and Children's wards
  • Acute Medical and Surgical Receiving Units  - 19.00 to 20.00 Monday to Sunday 
  • Intensive Care Units and High Dependency Units - individual patient arrangements, please consult staff
  • Mental Health Areas

  Hospitals

  • Beatson West of Scotland Cancer Centre
  • Dumbarton Joint Hospital
  • Dykebar Hospital
  • Eriskay House
  • Gartnavel Royal Hospital
  • Glasgow Dental Hospital and School
  • Glasgow Homoeopathic Hospital
  • Golden Jubilee National Hospital
  • Leverndale Hospital
  • MacKinnon House
  • Mearnskirk House
  • Mother & Baby Mental Health Unit
  • Parkhead
  • Princess Royal Maternity
  • Ravenscraig Hospital
  • Rowanbank Clinic
  • Royal Alexandra Hospital Elderly Mental Health
  • Royal Hospital for Sick Children (Yorkhill)
  • Skye House
  • Southern General Adult Mental Health Unit
  • Stobhill Elderly Mental Health Unit

All visitors - if you need to travel far or make special arrangements to visit please confirm arrangements with the ward or hospital switchboard.