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What matters to you?

What is this about?

‘What matters to you?’ is a Scotland-wide campaign to encourage and support meaningful conversations between people who provide health and social care and the people, families and carers who receive such care. ‘What matters to you?’ day started in Norway in 2014 and is growing internationally. You can find out more at www.whatmatterstoyou.scot

What’s involved?

On and around Monday 6 June 2016 we asked as many of the people who work in NHSGGC as possible to have a ‘What matters to you?’ conversation with those they are supporting or caring for. All our main hospitals took part - with stands in the main entrance areas on the day with more information and staff to answer questions. We want to encourage people to keep having these conversations beyond Monday 6 June too.

Why are we doing this?

There is a growing international movement working to improve health and social care through gaining a better understanding of the things that are really important in people’s lives and Scotland is at the forefront of this movement.

Greater Glasgow and Clyde, specifically paediatrics and older people’s care, have been at the forefront nationally and internationally in developing tools that provide a consistent and reliable process around ‘what matters’ conversations.  


We know from experience and evidence that focusing on what really matters to people can lead to big improvements for people and communities, and the quality and effectiveness of care.

We also know that this approach is good for the people who provide support and care, enabling them to work to their values and bringing deeper satisfaction to daily work.

What should I do?

Let staff know what matters to you – be it big or small. Knowing more about you will help staff to plan and deliver your care taking into account your personal, individual needs and concerns, wherever possible.

Social Media
Follow Scotland’s Person-Centred Health and Care network on Twitter @PersonCntrdSco or use the event hashtag #WMTY16

Follow NHSGGC on Twitter @NHSGGC