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Outpatients - before your appointment

Appointment Changes
To cancel or change your appointment please telephone the number on your appointment letter. This may allow us to give your appointment time to another patient. Please do not attend if you think you could have flu or diarrhoea and vomiting. 

If you fail to attend without telling the clinic in advance, we may return you back to the care of your GP. This is in line with NHS Greater Glasgow and Clyde’s Did Not Attend and Cancellation Policy.

Appointment Reminder Call
The hospital uses an automated voice system to remind you about your appointment.
This system asks if you will be attending your appointment. If not, we will give your appointment to another patient.
If you do not wish to receive the reminder call, please contact us on the telephone number or email address included in your letter.

Help with Specific Needs 
If you need help with any of the following please telephone the number on your appointment letter:
• Sight, hearing or require an interpreter 
• Mobility, specialised equipment or any other need.