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Before Coming into Hospital

Consider telling:
• Your family or friends about mail and home security.
• Department of Work and Pensions - if you are receiving benefits contact them for advice as your hospital stay may affect your benefits.
• Social Work Department (any home helps, carers etc) if appropriate.
• Anyone who might want to visit you, like carers or neighbours, or someone from your faith community.

Please telephone the ward if you:
• have had any recent illnesses such as a fever, diarrhoea, vomiting or any rashes or spots
• have MRSA or have recently been treated in a hospital outside of Scotland
• need specialised equipment
• are a carer, and this may affect your stay in hospital or when you go home
• need an interpreter or communications support (for example, a British Sign Language interpreter)
• have any additional needs
• have special dietary needs like gluten free or other special diet

Patient Transport (Ambulance or Ambulance Car)
If for medical reasons, you need this form of transport, to get to the hospital, you or your carer should arrange this. Please call the Scottish Ambulance Service on 0300 123 1236.
They will ask you a series of assessment questions to determine your need.

Please note they will only transport your escort or companion if absolutely necessary for your medical need.

If you no longer need the ambulance or car, please call 0800 389 1333, as soon as possible, and tell them your name, address, phone number, date you are coming into hospital and hospital you are attending. This phone number is an automatic answer machine.