Any patient coming for a planned operation, procedure, test or outpatient appointment will receive a letter telling them exactly where they should go for their appointment.
We will ensure everything is well planned and that you know exactly which hospital and which department and at what time you will attend. But it is vital that you are clear about where you should go for emergency care if your nearest A&E is at one of the hospitals that are closing.
It is also important that you only use an A&E Department for serious injuries and major emergencies. For everything else there are local hospital-based Minor Injury Units, GP services (including out of hours via NHS24) and your local pharmacy.
If you think it is an emergency, phone 999.
For minor injuries such as cuts (including ones that need stitches), broken bones, sprains and minor burns go to one of our locally-based Minor Injury Units (see pages 7 of this NHS Guide for more information).
If it is a minor illness such as a stomach upset, cough or running a high temperature then self-care, pharmacy or your GP is the answer.
And don’t forget that if you become unwell and can’t wait until your GP or other local NHS service reopens, call NHS24 on 111 – they’ll advise you on what’s best to do. NHS24 can also refer you to the GP out-of-hours service if you need to see a doctor before your surgery reopens.