Healthcare Environment Inspectorate (HEI) carried out an unannounced inspection to Princess Royal Maternity Hospital on Wednesday 30 April 2014.
We were pleased to note the number of positive findings at the Princess Royal Maternity Unit by the HEI inspectors.
We were pleased that the inspectors noted that 100 per cent of patients they interviewed were positive about the cleanliness of the wards and that the report highlights that there was good communication with patients, staff and visitors. We recognise that there are areas we need to improve and we are actively working with our staff to ensure that the requirements from this inspection are fully implemented.
We are committed to learning from the feedback we receive from inspections such as this and directly from our patients. We encourage our patients to share their views and comments on our services through our online patient feedback system.
What's your experience?
Patients can give feedback by going to www.nhsggc.org.uk/patientfeedback
The inspection report and action plan are available on the Healthcare Improvement Scotland website www.healthcareimprovementscotland.org