An announced inspection to the Royal Alexandra Hospital was carried out on Wednesday 14 and Thursday 15 March 2012.
NHSGGC received the inspector’s report in April 2012 and was pleased that the inspection team highlighted a number of areas where we are performing well in relation to the care provided to older people at the Royal Alexandra Hospital. Specifically we noted the high degree of positive interactions between staff and patients and that staff were respectful, encouraging and supportive towards patients. We also welcome the very positive observations by the inspectors in relation to our staff treating older patients with compassion, dignity and respect.We fully accept that there are a number of other areas where we need to improve and an action plan will now be developed to implement the areas for improvement highlighted by the inspectors. The delivery of consistent high quality healthcare to older people across NHSGGC is a key priority for this health board and a number of innovative initiatives are already underway to improve the care of patients with dementia and cognitive impairment.