Healthcare Improvement Scotland carried out an unannounced inspection to Inverclyde Royal Hospital from Tuesday 19 August to Thursday 21 August 2014.
The full inspection report and an improvement action plan developed by NHS Greater Glasgow and Clyde to address the identified issues are available to view at
Rosslyn Crocket, Board nurse Director, said: “We are pleased to note that the inspection team observed patients being cared for with dignity and respect by staff providing friendly and polite interactions with the patients. This was reinforced by the views of most of the patients and family members interviewed who spoke positively about the quality of care received.
“However, I am extremely disappointed that in a number of areas, particularly record keeping and care planning, we are still falling short of the standards expected.
“To address the improvements highlighted in the report we have developed a comprehensive action plan which is being monitored closely to ensure full implementation.”