There are times when domestic services teams in our hospitals work quietly and efficiently carrying out their daily tasks to ensure our hospital wards and other clinical areas are kept clean and safe.
But sometimes there are times when the domestic services professionals are asked to rise to very special challenges in order that patients can continue to be treated safely and effectively.
The Domestic Services Team at Glasgow Royal Infirmary have been singled out for their response when the hospital found itself under huge pressure when a number of wards had been forced to close to new admissions due to an infection outbreak.
Work rotas and time sheets were secondary to the need to get the job done and this team were ready and willing for anything that needed done – even four hours after their official shifts were supposed to end. Fully committed to working as effectively as possible the team rallied round working through lunch breaks, hours beyond the end of their shift and being called in at weekends.
The girls were all overjoyed to win an award and their management team were very pleased to see all their hard work being recognised by the Board saying they really did go above and beyond and deserve to be praised.