Ward 45 is a 13-bedded specialist burns unit. The multidisciplinary team are made up of nursing staff, physiotherapists, speech therapists and dieticians.
With a low turnover of staff the team in Ward 45 at Glasgow Royal Infirmary have developed a close bond with each other. They are all committed and loyal to each other and to their patients.
It can be particularly traumatic for patients and their relatives who are admitted to the ward as they often live far away from the city and can require months of clinical care. The team’s compassionate and patient centred approach to listening and communicating effectively has been recognised by those they care for as exemplary.
Their nominator said: “They showed exemplary care to my relative while in the ward. Arriving at midnight I immediately felt very reassured that he was in safe hands. They went out of their way to provide individualised care for each patient. His aftercare was equally fantastic with nurses coming regularly to do his dressings and check his injuries were progressing.”
The team are delighted to receive this award, it has been a great boost.