Based at HMP Barlinnie, Nicola has overhauled services to prisoners by setting up Wellman and Keepwell Clinics. But most of all her effectiveness is in how she delivers services to the inmates with a professional and personal respect.
Nicola uses her enthusiasm and drive to improve all aspects of the health of prisoners. To her they are people who need healthcare. They are someone’s father, brother or son and her main aim is for them to leave saying “that was the best healthcare I have ever received”.
Nicola has been delivering this level of compassionate care for 10 years inside Barlinnie Prison and yet on hearing news of her award she was more embarrassed to have been singled out than she was elated. Now it has all sunk in she is honoured by the nomination and the selection as a winner.
Her nominator said: “Her weekly Wellman and Keepwell clinics are very highly rated by prisoners and her work takes an enormous pressure off her colleagues as she deals professionally with people with very complex health issues. She works in a very difficult environment and is testament to the fact that good care can be delivered where there is a will and enthusiasm to do so.”