Patient satisfaction is a priority for staff and patients because it plays an important part in their recovery.
Edward Stanton has turned his own negative experience into a positive by working tirelessly with senior clinicians across NHSGGC to improve time spent in hospital for people with a learning disability.
Despite his own serious health issues, Edward regularly attends clinical governance and heads of nursing meetings, speaking about communication and accessibility issues faced by people with a learning disability.
He contributes to staff training by talking about his own experience as an inpatient with the aim of improving good practice for staff when treating this group of patients.
This has led to his involvement in Better Together patient experience programmes and the production of DVDs and training packages with partners the Scottish Consortium for Learning Difficulties (SCLD) and Glasgow Caledonian University.
He has presented these work programmes to Public Health Minister Michael Matheson.
His nominator commented: “Edward, despite significant comorbities and disability issues, touches the hearts and minds of everyone in NHSGGC he has worked with.
“Recently he benefited from seeing improvements first hand as an inpatient where his needs were met.”