For many years, individual NHSGGC departments and services have been involving patients and carers in decision-making and making real efforts to keep the public informed of the latest developments and changes.
Now we want to apply those high standards of communication and engagement, developed by front-line staff, consistently across all of NHS Greater Glasgow and Clyde.
There is nothing new about involving people in NHSGGC - it is about bringing the views of the public and patients into planning, delivery and development of your services.
When you are ill, policies and big ideas don’t count for much - what is important is that you are treated with respect and listened to. Involving people is a continuous process, a steady accumulation of the views and opinions of patients and communities, all gradually altering our services bit by bit. The end result of these many small changes may be nothing less than the complete transformation of the NHS.