Follow these links for details of how to complain, who can help you complain, who to contact if you are unsatisfied by our complaints procedure and some useful links.
How can I complain? Includes advice and an online form
What can I complain about? Treatment, care, staff, services or facilities in the NHS with some exceptions
What happens next? Our response times and further information
Can someone help me complain? Can I get independent advice? Find out about the Independent Advice and Support Service
Is there a time limit for making complaints? Usually 6 months - further details in this section
Confidentiality - what happens to your health records
What if I am unhappy with the outcome of a formal complaint? What to do if you are not happy with our response
Useful Links
Page last updated: 24/01/2007