The Department of Haematology, South Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at the Queen Elizabeth University Hospital, and a satellite laboratory at The Victoria Ambulatory Care Hospital.
The Department is fully committed to the provision of a quality laboratory and clinical service and is accredited by the United Kingdom Accreditation Service (UKAS) to international standard ISO:15189, and for compliance to the Blood safety and Quality Regulations (BSQR) by the Medicines and Healthcare Products regulatory Agency (MHRA).
Our ISO:15189 accredited scope can be found here.
The Department Quality Policy defines the principal aims towards the provision of this service this can be found in the Quality manual. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.
The Service User Handbook provides comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. There is also a separate handbook for General Practitioners.
If you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.