The South Glasgow Biochemistry Service comprises a main Clinical Biochemistry Laboratory at the Queen Elizabeth University Hospital (located in the new laboratory building) along with a satellite blood science laboratory at the Victoria ACH. Specialist Metabolic work and Toxicology Services for GG&C have centralised to the new QEUH Laboratory Building.
South Glasgow Biochemistry services are accredited by the United Kingdom Accreditation Service (UKAS). UKAS Medical Accreditation number is 9569 (Accredited to ISO 15189:2012). Issue date 14/08/17. A full list of tests in scope can be found on our schedule of accreditation. Tests not on this list are not accredited; please contact the laboratory for further information if required.
We are committed to providing a quality service to users. We welcome feedback and survey users on an annual basis to assess satisfaction with the service and highlight possible areas for improvement. For feedback on our service, please contact our Quality Manager.
The Main laboratory contact number is : 0141 354 9060 (89060 for use within the hospital). An auto-attendant system is in operation to route your call more effectively. You will be able to choose from a number of options:
1) Neonatal/Paediatric emergency requests, add-on requests and sample requirements
2) Results, general enquiries and add on requests for adult specimens
3) Advice on sample requirements for adult specimens
4) Interpretation of results, clinical advice and emergency requests for adult patients
5) Point of care enquiries for blood gas and blood glucose analysers
Our address is :
Department of Biochemistry,
Level 1, Laboratory Medicine and Facilities Management Building,
Queen Elizabeth University Hospital,
1345 Govan Road,
LABORATORY OPENING HOURS
The main service hours are 9am to 5pm Monday to Friday, 9am to 12.30pm Saturday, Sunday and Public holidays (9am to 5pm Mon-Fri only for satellite Blood Sciences Lab at New Victoria ACH). Outwith these hours a reduced analytical service is provided.
For requests outwith the working day, a limited repertoire of urgent analyses can be undertaken as an emergency. The BMS on duty can be contacted on Page 17684 (QEUH).
A consultant is always available for advice. Outside working hours he/she may be contacted via the hospital switchboard.
TEST REPERTOIRE/SPECIMEN REQUIREMENTS
We have a comprehensive in-house test repertoire, additionally some specialist tests are referred to external laboratories. Requesting via Trakcare or GP order comms will provide direction as to tube/ specimen requirements for all core tests and many specialist tests. Please contact the laboratory as required, for advice regarding specific tests. It is essential that all requests sent in to the laboratory are correctly identified and labelled.
We provide comprehensive reference ranges for our tests. These are available when accessing results via Trakcare and Clinical portal/SCI store and are also printed on Biochemistry Report forms. Information on reference ranges is also provided within our Laboratory Handbook. Interpretative comments are also provided on reports, where appropriate.
For more detailed reference range data and for further interpretation of results, please contact the Department. Reference ranges will be regularly reviewed and amended as required.
ADD ON TESTS SERVICE
The Biochemistry laboratories in South Glasgow now operate an email system for requesting add-on NON-URGENT tests which are processed at the QEUH or Victoria ACH Biochemistry departments. Emails will be responded to Monday to Friday, 09:00-17:00.
The email address for non-urgent add-on requests is [email protected].
You must include the following information in your email : CHI Number/DOB, surname, Date and Time of original sample, original location of sample, Test/Analysis to be added on.
For URGENT add-on Biochemistry requests between 09:00-17:00 Monday-Friday and 09:00-12:30 weekends and public holidays, please contact 0141 354 9060 and select appropriate option. For out of hours requests, page 17684 or page on-call Biomedical Scientist via the switchboard.
In our Laboratory Handbook you will find comprehensive information regarding the use of the Biochemistry service, including information on test repertoire, specimen requirements, urgent requests and details of specialist assays available. Special advice on tests/investigations can also be found within our Metabolic Handbook. GP users across GG&C can find additional guidance in the General Practice Biochemistry Handbook.