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Hospitals set to celebrate international What Matters to You? Day

Friday, June 2, 2017

We're encouraging as many people as possible to have a ‘What matters to you?’ conversation with friends, family or children they are supporting or caring for. 

This year’s international ‘What matters to you?’ day on Tuesday, 6 June aims to encourage more meaningful conversations between those who provide and receive health and social care. 

Almost 600 teams across 21 countries have registered to take part in the day which highlights international efforts to improve health and social care by understanding the things that are really important in people’s lives. 

We're at the forefront of this international movement with staff playing a leading role in developing the protocols which provide a consistent and reliable process to guide ‘what matters’ conversations.  

Dr Margaret McGuire, nurse director, NHSGGC, said: “This international day of awareness raising is being celebrated in a number of our hospitals. It really is a wonderful opportunity for patients and visitors to meet with staff and really understand the huge benefits of person centred care.

“We know from our experience, and growing international evidence, that focusing on what really matters to people can play a large part in the quality and effectiveness of their care. 

“This type of approach can help staff and patients in a range of ways. It helps to establish a relationship, but it also helps staff to understand the person in the context of their own life and the things that are most important to them. As a result, staff are in a much better position to work with the person to find the best way forward for them. 

“When you have this type of conversation about the things that really matter to people it helps our staff do their job more effectively and it helps the person to live the sort of life that is meaningful and fulfilling for them. 

“Asking “What matters to you?” is becoming one of the fundamental questions underpinning our discussion with patients. Shared decision-making is not a one-way process of our staff sharing  information about options and risks to their patient. It is a two-way relationship of helping people to reflect on, and express, their preferences based on their personal circumstances, expectations, beliefs and values.” 

A number of events are being held throughout the day across Tuesday at a number of our hospitals.

Queen Elizabeth Campus: 

  • Information stand in the atrium
  • ‘What matters to me stand’ in the Langland’s unit
  • Staff will be giving out stickers and badges and promoting the day in all areas
  • Balloons and speech bubble boards in main atrium

 

Royal Hospital for Children 

  • ‘What Matters to me’ balloon archway in the atrium of the hospital
  • Staff giving out stickers and badges and promoting the day in the atrium and all areas
  • Roving ‘reporters’ collecting pictures and stories
  • Interactive video booth
  • ‘What Matters to me’ display on plasma screens

 

Gartnavel General 

  • Stand in the atrium promoting ‘What matters to you’

 

Glasgow Royal Infirmary 

  • Stand in the atrium promoting ‘What matters to you’
  • Staff giving out stickers and badges and promoting the day in all areas
  • Balloons and speech bubble boards in main atrium

 

Princess Royal Maternity 

  • Balloons and speech bubble boards
  • Badges and stickers given out as people leave Huddles
  • Staff giving out stickers and badges and promoting the day in all areas

Royal Alexandra Hospital, Vale of Leven and Inverclyde Royal Hospitals 

  • Stands in main concourse promoting ‘What matters to you’ materials
  • Staff giving out stickers and badges and promoting the day in all areas
  • Balloons and speech bubble boards in main atrium

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