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Water supply problem at Royal Alexandra Hospital

Thursday, August 11, 2016

Due to a water quality issue at the Royal Alexandra Hospital in Paisley we are using bottled water for all activities, including cleaning. Our staff are using a combination of bottled water, hygiene wipes and gel to maintain infection control measures.                                                             

The water quality issue stems from the mains supply.

It came to light earlier this week when our staff alerted Scottish Water. Discoloured water over a period of time has caused a build up of sediment in the large hospital water tanks resulting in very discoloured water coming from our taps. 

We are working closely with Scottish Water to find a resolution and are flushing our systems.   

To alleviate some of the pressures and give our staff more capacity, we have taken the decision to cancel all elective surgery at the hospital today and tomorrow.  This affects a total of 84 patients. We have temporarily diverted 999 ambulance calls to other hospitals within the Greater Glasgow and Clyde area to reduce any clinical risk during this time as our team of experts closely monitors the situation. 

Our Public Health teams have been closely monitoring the situation and Dr Linda de Caestecker, Director of Public Health, said:  “I want to reassure existing patients in the RAH that they are safe and we have ensured the highest standards of infection control and patient care. 

“Patient safety is our priority and our staff will continue to deliver the highest levels of care, despite the challenges they face.” 

Robert Calderwood, NHSGGC chief executive said that he and his senior managerial and clinical teams will work round the clock with Scottish Water to ensure the RAH becomes fully operational again as soon as possible. Mr Calderwood added: “The staff at the hospital deserve praise for their professionalism in caring for their patients in these trying circumstances.” 

This situation is under constant review and we expect to issue a further update tomorrow.

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