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Vital Role for Volunteers in New South Glasgow University Hospitals

Thursday, March 19, 2015

Following the success of last year’s Commonwealth Games, and the legacy of the internationally famous “Clydesiders”, NHS Greater Glasgow and Clyde (NHSGGC) is hoping to capture that same spirit and sign up approximately 200 volunteers to help patients and visitors find their way  around the new South Glasgow University Hospital (SGUH). 

Around 200 volunteers are being asked to register for the new acute adult and children’s hospitals.   

Volunteers will undertake duties to welcome and guide patients and visitors including providing guidance on the use of self–service check-in kiosks, if requested.  

They will also signpost patients to waiting areas and to “calling screens” that will be located in the entrance and café areas. The screens are used to call patients to their appointments and volunteers, on request, will guide patients who have been called to their destination.    

Andrew Robertson, Chairman, NHSGGC, said:  “With the opening of the new SGUH and the new Royal Hospital for Sick Children (RHSC) the volunteers we are recruiting may provide support such as helping the patients find their way around the new hospitals. 

“This will extend the excellent support they already provide in many of our inpatient wards. 

“We recognise that volunteers play a major role in our organisation and every year as part of our annual Chairman’s Awards there is a standalone category dedicated to honouring our volunteers.” 

Margaret Young, corporate lead for volunteering, said:  “Our volunteers are not substitutes for our professional, paid colleagues and we are very proud of the role they play, by giving freely of their time they are complimenting the professional care patients receive. 

“We believe this is a great opportunity for volunteers to be part of our new state of the art hospitals to compliment the professionalism of our committed employees. 

 “Many volunteers are service users themselves, from all walks of life, and have often said that volunteering can aid their own recovery. 

“These additional 200 volunteers will see a long and proud tradition of volunteering in the NHS continue for the benefit of patients and volunteers themselves. 

“Our volunteers will be easily recognisable by distinctive red polo shirts which will display the NHSGGC logo, and will be clearly marked 'Volunteer'.” 

For more information on how to register to become a volunteer contact Louise Colquhoun on 0141 201 5310 or email [email protected] 

ENDS

For further information either telephone 0141 201 4429 or email [email protected].

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