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Improvements to Inverclyde Out of Hours GP Service

November 30, 2011 3:37 PM

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Changes to the current Inverclyde Out of Hours GP service (OOH) which will provide an improved clinical environment for local patients and staff in the overnight period will begin from 1 December 2011.

The existing OOH GP service in Greenock Health Centre will be retained from 6pm - 12 midnight, Monday to Friday and 8am - 12 midnight Saturday and Sunday.

However from midnight to 8am seven days per week the OOH service will be provided from accommodation adjacent to Accident and Emergency at Inverclyde Royal Hospital.

These changes offer a number of improvements to both patients and our staff including:

• Enabling the OOH service to be located within a hospital setting providing ease of transfer to hospital based services when required.

• Provide a safer clinical environment for patients, as currently when the doctor overnight is called to a home visit the site at Greenock Health Centre has no clinical cover until the doctor returns. This is not the case prior to midnight as there is always at least one doctor in the centre.

• Reduce the number of journeys for patients and carers who require to be transferred to hospital.

• Provide a safer working environment for staff by being close to other hospitals services.

Dr Norrie Gaw, NHSGGC OOH Service Lead, said: “In developing this new model of the service we engaged with both the public, through two public meetings, and our staff. This change will ensure that we are able to maintain an accessible, sustainable and safe GP out of hours service in Inverclyde.

“However there will be no change in the way people access the service. It is a referral based service accessed through NHS 24."

ENDS

For further information either telephone 0141 201 4429 or email [email protected]

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