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NHS Information Pods Given the Thumbs Up By Patients and Visitors

January 14, 2008 11:22 AM

Early indications show huge support for two new innovative patient information systems recently introduced at Gartnavel General Hospital and Easterhouse Health Centre.

Known as ‘Info’ pods and the first of their kind in NHS Scotland, the two new stand alone electronic information points were installed late last year and have proved invaluable in providing information for patients and visitors.

Patients and visitors at both sites can access information on health issues including healthy eating, exercise, stopping smoking and hand hygiene, as well as relevant bus and train timetables, social work literature, health rights advice and information on services provided by the local Community Health and Care Partnership (CHCP).

A detailed study will now get underway to look at information is being accessed regularly and what other information people want as we move towards rolling out this new and highly direct form of patient information across Greater and Clyde.

The Info Points also have a free standing telephone help-point which allows users to make free, direct calls to a number of organisations such as a local taxi company, Smokeline, Travel Line and at Easterhouse patients and visitors can contact the local social work office and the Citizens Advice Bureau.

Peter Hamilton, Chair of NHS Greater Glasgow and Clyde Involving People Committee, said: "We are delighted that the Info Points are proving so popular with patients, visitors and staff.

“The Info Points not only offer local information on a range of topics but gives us an opportunity to publicise the services we provide.”

“Anyone using the Info Point will be able to find out important local information."

ENDS

For further information or images of the new information points contact 0141 201 4429.

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