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Just three clicks to get key local NHS information

February 16, 2007 4:31 PM

NHS Greater Glasgow and Clyde patients and visitors are set to benefit from a new web site linking them directly to key health information and advice.

The new-look portal to your local NHS has been developed to offer patients and visitors a simple and easy way of finding out about services, visiting times, and directions through to essential health information and the latest on developments such as the new Beatson West of Scotland Cancer Centre.

The site, which is visited by some 10,500 people every week, has been designed to ensure that the majority of key information can be found within just three ‘clicks’ of the home page. 

Ally McLaws, NHS Greater Glasgow and Clyde’s Director of Communications, said: “What we have created is an easy to use one-stop-health-shop.  Users have direct access to healthcare information ranging from advice for caring for loved ones at home, such as infection control and nutrition through to links and contacts with NHS 24 and advice on what to do and where to go in an emergency.  There’s also key information for diabetes sufferers, stroke patients and people with a range of chronic conditions. Or users can link directly from our homepage to the Glasgow Health Hub, a unique and comprehensive guide to health and social care services across the city.”

Influencing the easy to use design and layout has been feedback from those who use our services. 

Ally explained: “More than 1,500 people use our web site every day to find out about core NHS information and services. It was therefore extremely important to get the new design right.  To that end the redesign is based on feedback from focus groups that we set up last year.   Their feedback has been key in helping us to prioritise the information and links most needed on the home page.”

The focus groups were made up of a broad representation of people, from voluntary organisations, members of the public and patients to experienced and non-experienced web users. 

Many of the suggestions put forward by them have now become part of the new design and include:

  • Larger text size, which can be easily resized by the user;
  • Improved homepage layout, containing more information;
  • Easier access to content;
  • Improved search facility with improved results listings.

Another innovative feature is a searchable map of the Greater Glasgow and Clyde area which allows browsers to select individual facilities and services and link directly to information about them – this includes individual hospital ‘microsites’ and local Community Health Partnerships.

Each hospital ‘microsite’ provides a standard package of contact details, maps and travel links.

The website is also home to a new dedicated recruitment microsite which means that applying for jobs within NHS Greater Glasgow and Clyde has become even easier.  All our vacancies are now advertised on www.nhsggc.org.uk/recruitment where you can download a job pack and application form for any vacancy. 

Ally added: “We hope that patients and visitors will find the new website useful and easier to navigate.  This redesign is just the first step, we will continue to evolve the site to harness latest technology and further showcase our services and other useful information.  Work is already underway on the next phase, with Community Health Partnerships currently working on developing their own microsites.”

 .  We would also like to hear comments on the site, to let us know your views e-mail; [email protected]www.nhsggc.org.ukTo view the new website log on to

For further information contact the NHS Greater Glasgow and Clyde Press Office on 0141 201 4429.

An image of the new web site is available for publication from our photo desk at www.nhsggc.org.uk/photodesk.


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