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Digital Strategy Outlook 2018-2022

From life changing monitoring devices that allow people to self-manage health conditions from the comfort of their home, to the clinical and business systems that support our services, our ambitious strategy was approved at the Board meeting on 21 August 2018. It sets out how digital technology will help transform our services to provide a truly integrated and modern health and social care service. Our direction is ‘Digital as Usual’, so that technology is seamlessly and easily embedded in everything we do, as it is for so much of the rest of our lives. The strategy is key to delivering the Board’s vision outlined in Moving Forward Together.


(The full version of this video is available below)

The strategy lays out three main areas we will focus on:

  1. Building a fully shareable Electronic Health and Care Record: ensuring our health and social care staff can work across organisational and professional boundaries
  2. Self-care and Remote Care: empowering citizens and helping provide more care nearer home
  3. Informatics: using health and care data to enhance safety and quality, creating a Learning Health and Care system and harnessing machine learning and artificial intelligence

All this requires a solid base of technical infrastructure and resilient core business systems sufficient for the scale of the largest health provider in the United Kingdom.

With the increasing impact of digital across the organisation, it is important that everyone is involved. We need ensure that our digital strategy continues to meet the needs of our patients, the strategic direction of the Board, and the Scottish Government.

If you wish to get involved please email [email protected]